Privacy Policy
Data protection information
We are pleased that you are visiting our website and thank you for your interest in our company and our products. We would like to inform you about which data we collect, use and process, and how we handle your personal data.
Handle data.
1. Data collection and data use
Personal data is information that can be used to identify an individual. This includes, for example, your name, address, email address, or telephone number.
(1) Collection of personal data when using the website If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information
We only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:
IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
amount of data transferred
Website from which the request comes
Browser
Operating system and its interface
Language and version of the browser software.
The legal basis for storing the data is Art. 6 (1) (f) GDPR.
(2) Collection of personal data upon registration
We offer you the opportunity to register on our website by providing personal data.
Depending on the type of contract concluded, we store the following data:
Surnames, first names
Address
Billing address
E-mail address
Telephone number
As part of the registration process, you will be asked whether you have read the privacy policy and agree to its validity.
You agree to this by clicking the appropriate box and checking the appropriate box. By doing so, you consent to your personal data being used for the following purposes:
Processing of orders
Sending direct advertising, e.g. by email, package insert or post,
Sending offers and vouchers, sending evaluation requests
Sending our newsletter
The legal basis for the processing of the data is, in the case of your consent, Art. 6 (1) (a) GDPR and, if the registration serves the fulfilment of a contract or the implementation of pre-contractual measures with you, additionally Art. 6 (1) (b) GDPR.
Name and contact details of the person responsible
Person responsible for the management of personal data
Data is MHC&C GmbH
Helene-Weber-Allee 12
80637 Munich
Managing Director: Dr. Matthias Heiz
Phone: +49 (0)89 45229570
Email: hello@luuk-studio.com
Contact details of the data protection officer
You can reach our data protection officer at:
Email: hello@luuk-studio.com
Phone: +49 (0)89 45229570
Purposes of processing personal data
We only store your data for the following purposes:
To process orders (including payment processing and, if applicable, credit checks), to send you advertising from us and for customer service.
We store and process your personal data at our central headquarters.
A transfer of your personal data to third parties
only takes place if the transfer is necessary for the execution of the contract or for
is necessary for billing or collection purposes (e.g. shipping companies or payment service providers) or you have expressly consented.
The legal basis for the transmission of data to third parties for the purpose of contract execution or for billing purposes is Art. 6 Para. 1 lit.
b GDPR and for the transfer in the context of legally mandated cases Art. 6 Para. 1 lit. c GDPR.
2. Duration of data storage
We store your data for as long as the respective purpose requires, taking into account your legitimate interests. If certain data processed for the purpose of processing purchase contracts is subject to a tax retention period, the data will be stored for 6 or 10 years.
years. During this time, the processing of the data is subject to 2
years, meaning the data will only be used to comply with legal obligations. The retention period begins at the end of the calendar year in which the order was placed by the customer or the contract was fulfilled.
3. Transfer of personal data to third parties
We may process your personal data in accordance
with the legal regulations, if applicable, to the following companies/person categories
pass along:
Tax, audit and other authorities.
External service providers and professional advisors such as lawyers, auditors, accountants, etc. Credit agencies for credit checks, debt collection service providers.
Postal/shipping service providers, freight forwarders e.g. UPS, DHL, Deutsche Post
Order processing is partially handled by the service provider “Amazon” (Amazon EU Sa rl, 38 avenue John F. Kennedy, L-1855 Luxembourg) within the framework of “Fulfilment by Amazon”. Your personal data will be used exclusively for the purpose of processing the order.
Online order passed on to Amazon. The transfer takes place in accordance with Art. 6 (1) (b) GDPR and only to the extent that this is necessary for order processing.
is required.
Details on Amazon’s privacy policy and its
Privacy policy can be viewed at the following link:
https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401
Payment providers such as PayPal (Europe) S.à rl et Cie,
SCA, 22-24 Boulevard Royal, L-2449 Luxembourg; Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, (Amazon Pay) Amazon Payments Europe sca, 5 Rue Plaetis, L-2338 Luxembourg; (Apple Pay) Apple Distribution International,
Hollyhill Industrial Estate, Hollyhill Cork, Ireland; Shopify Payments, 126 York
Street, Suite 200, Ottawa, ON, Canada, K1N 5T5; Google Pay (Europe), Google
Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Order and invoice processing software Billbee. Order processing is carried out by the service provider "Billbee" (Billbee GmbH,
Arolser Str. 10, 34477 Twistetal). Name, address and, if applicable, further
Personal data are processed in accordance with Art. 6 (1) (b) GDPR exclusively
to Billbee GmbH to process the online order.
Your data will only be passed on if this is necessary for the processing of the
Ordering is actually required. Details on Billbee GmbH's data protection policy and its privacy policy can be found on Billbee's website at https://www.billbee.io/rechtliches/datenschutz.
E-commerce platform Shopify. To operate our
For our online shops we use Shopify, a service of Shopify Inc., 126 York
Street, Suite 200, Ottawa, ON, Canada, K1N 5T5. This service provides a
E-commerce platform through which we offer our goods for sale.
The data transmitted as part of your order will be stored on a server of
Shopify is stored in the USA. Shopify has joined the EU-US Privacy Shield
(Link: https://www.privacyshield.gov/ps/eu-us-framework). Further
For information on data protection, please refer to the privacy policy of
Shopify at http://www.shopify.com/legal/privacy.
Legal basis for the transmission of data to third parties for
For the purposes of contract execution or for billing purposes, Art. 6 para. 1 lit.
b GDPR and for the transfer in the context of legally mandated cases Art. 6
Paragraph 1 lit. c GDPR.
4. Your rights
To exercise your rights, you can use the contact form on
our website or contact the data protection officer
or the person responsible or you contact us by email: hello@luuk-studio.com;
Phone: +49 (0)89 45229570.
You have the following rights:
Revocation of consent
You can revoke your consent to the processing of personal data at any time with effect for the future.
For this purpose, you can use the contact options above
Disposal.
5. Further rights
You also have the following rights with regard to us in
With regard to your
personal data:
Right to information,
Right to rectification,
Right to erasure or restriction of processing,
Right to object to processing,
Right to data portability,
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
The responsible data protection supervisory authority for Bavaria is:
The Bavarian State Commissioner for Data Protection
(BayLfD)
PO Box 22 12 19, 80502 Munich
Wagmüllerstraße 18, 80538 Munich (visitor address)
Phone: 089 212672-0
Fax: 089 212672-50
Email: poststelle@datenschutz-bayern.de
Internet: https://www.datenschutz-bayern.de/
Contact form
If you send us inquiries via the contact form,
We use your data exclusively to process your request.
Use of this data for advertising purposes or transfer to third parties
not.
Legal basis for the processing of data obtained through the
contact form or when sending an e-mail,
is Art. 6 (1) (f) GDPR. If the contact is also aimed at
the conclusion of a contract, an additional legal basis for the
Processing Art. 6 (1) (b) GDPR.
The data you enter in the contact form will
stored by us until you request us to delete it, withdraw your consent to
Storage is revoked or the purpose for data storage no longer applies.
6. Cookies
In order to make visiting our website more attractive
and to enable the use of certain functions, we use
Cookies. These are small text files that your web browser saves when
visit our website and saves it on your computer. Some of the
Cookies are deleted immediately after closing the browser. Other
Cookies remain permanently on your computer and enable us to recognize you or your computer the next time you visit our website.
to recognize.
This site uses the following types of cookies, the scope of which
and functionality are explained below:
a) Transient cookies, these are automatically deleted,
when you close your browser. This includes, in particular, session cookies.
These store a so-called session ID, with which the various
Requests from your browser can be assigned to the shared session. This allows
Your computer will be recognized when you visit our website
The session cookies are deleted when you
log out or close the browser.
b) Persistent cookies, these are automatically deleted after
deleted after a specified period of time, which may vary depending on the cookie.
You can block cookies at any time in the security settings of your browser
delete.
You can prevent the use of cookies by changing
influence the settings of your browser. Most browsers
have an option to restrict or prevent cookies from being saved. Each browser is unique in how it manages cookie settings. This is described in your browser's help menu.
You can find these for the respective browsers under the
following links:
Internet Explorer:
http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox:
https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome:
http://support.google.com/chrome/bin/answer.pyhl=de&hlrm=en&answer=95647
Safari:
https://support.apple.com/kb/ph21411?locale=de_DE
Please note, however, that deactivating
Cookies may result in limited functionality of the website
be available.
The legal basis for the use of cookies is Art. 6 Para.
1 lit. f GDPR.
7. Analysis tools
Use of Google Analytics
Our website uses Google Analytics, a
Web analysis service of Google Inc. (“Google”). Google Analytics uses so-called
“Cookies”, text files that are stored on your computer and that
Analysis of your use of the website. The information generated by the cookie
The information generated by cookies about your use of this website is usually
to a Google server in the USA and stored there. In the case of
the activation
IP anonymization on this website, your
However, Google’s IP address is transferred within Member States of the European
Union or in other Contracting States to the Agreement on the European
Economic Area previously shortened. Only in exceptional cases will the full IP address
transferred to a Google server in the USA and shortened there.
of the operator of this website, Google will use this information to
Use of the
website to compile reports on website activities
and to provide further information related to website usage and
Internet usage related services to the website operator
provide.
The data collected by your browser as part of Google Analytics
The IP address transmitted will not be combined with other data from Google
merged.
You can prevent the storage of cookies by
prevent the corresponding setting of your browser software; we point out that
However, please note that in this case you may not be able to use all
functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your
Use of the website related data (including your IP address) to Google and
prevent Google from processing this data by downloading and installing the
Download and install the browser plug-in available from the following link:
http://tools.google.com/dlpage/gaoptout?hl=de.
This website uses Google Analytics with the extension
“_anonymizeIp()”. This means that IP addresses are shortened and processed further,
This means that any personal reference can be excluded. If the data collected about you is personal, this will be immediately
excluded and the personal data is immediately deleted.
We use Google Analytics to analyse the use of our website
analyze and improve regularly. The information gained
Statistics allow us to improve our services and for you as a user
more interesting. For the exceptional cases in which personal data
Data is transferred to the USA, Google has joined the EU-US Privacy Shield
subject to, https://www.privacyshield.gov/EU-US-Framework.
Third-party information: Google Dublin, Google
Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436
1001. Terms of Use:
http://www.google.com/analytics/terms/de.html, Overview of
Data protection:
http://www.google.com/intl/de/analytics/learn/privacy.html,
and the privacy policy: http://www.google.de/intl/de/policies/privacy.
Right of objection
The collection and storage of data for the purpose of
You can object to usage analysis at any time with effect for the future,
by informing us of your objection: e.g. by email: hello@luuk-studio.com
or Tel: 0152-54057570.
The legal basis for the use of analysis tools is Art. 6
Paragraph 1 sentence 1 lit. f GDPR.
8. Social Media Links
We link to our website through the use of the
respective symbols on the social media platforms Facebook and Instagram.
These are hyperlinks through which no transmission of your data
If you click on the link, you will be taken directly to our
respective social media presence. A transmission of your data
to the respective social media service only takes place if you have
respective user account are logged in. In this case, the respective
Social media platform, possibly the information about what content you
have viewed with us.
Responsible for the social media we link to
Media services are exclusively:
for Facebook and its website the Meta Platforms
Inc. (formerly Facebook Inc.), 1601 p.
California Ave, Palo Alto, CA 94304, USA;
for Instagram and its website the Meta Platforms
Inc.; Instagram, LLC, 1601 Willow Rd. Menlo Park, CA 94025, USA;
Further information about the purpose and scope of data collection and the further processing and use of your data by
For the respective social media service, please refer to the
Data protection guidelines of the respective platform.
9. Facebook Connect
We use the service “Facebook
Connect” of Facebook Inc. as part of Meta Platforms Inc.; 1 Hacker Way,
Menlo Park, CA 94025, USA (“Facebook”). We offer you the opportunity to
to log in to our website with Facebook Connect if you have a
Facebook profile and have given us express consent to exchange
of data with Facebook. An additional registration is required in this
If not required, you will be redirected to the Facebook page to register.
where you can log in with your usage data
This will allow your browser to provide a direct
connection to the Facebook servers, whereby your Facebook profile and our
service. Through this link, Facebook receives
the information that your browser has accessed the corresponding page of our website
even if you do not have a Facebook profile or are currently
are not logged in to Facebook. By linking
Depending on your privacy settings on Facebook, we automatically receive
from Facebook Inc. the following information (name, email address,
Date of birth, address, Facebook name, user ID, age, gender,
and, if applicable, the profile picture, the friends list and the likes).
We only use your name, email address,
Your date of birth and your address to create a user account, if
which you have shared on Facebook. This information is for
necessary to conclude the contract in order to be able to identify them.
For more information about Facebook Connect and the
For privacy settings, please refer to the privacy policy and the
Terms of Use of Facebook Inc. http://www.facebook.com/policy.php
If you do not want Facebook to receive the information about you via our
website is linked to your Facebook profile, it is
required that you log in to Facebook before visiting our website
You can also use the Facebook Connect plugin with add-ons for your
Exclude browsers.
Revocation
The consent given to the exchange of data via
Facebook Connect can be deactivated at any time in the future by sending a message to Tel:
0152/54057570 or email: hello@luuk-studio.com.
10. Google Tag Manager
We use the Google Tag Manager service on our site
Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94.043 USA. With
Google Tag Manager allows marketers to manage website tags via an interface
A tag is a collection of markers or
Tagging a data set. The Tag Manager itself, which uses the tags
However, it works without cookies and does not collect any personal
Data. The tags set up via the Google Tag Manager only ensure
the collection of data that is passed on to the target system. Because the
Data is only passed on, the system collects and stores the
The Tag Manager therefore only ensures the
Triggering other tags, which in turn may collect data.
These respective third-party providers can find corresponding explanations in
this privacy policy. However, Google Tag Manager uses this data
not. If you have set a deactivation of cookies or otherwise
This will be observed for all tracking tags that are linked to the Google
Tag Manager has been used, so the tool changes your cookie settings
not.
Google may ask for your permission to share some product data (such as your account information) with other Google products
to enable certain features, such as adding
new conversion tracking tags for AdWords. Also, check
Google developers may from time to time collect information about product usage in order to
to further optimize the product. However, Google will not use any data of this kind
to other Google products without your consent.
For more information, see the Terms of Use
from Google and Google's privacy policy for this product.
11. Newsletter
(1) With your consent, you can receive our newsletter
Subscribe to our newsletter to inform you about our current interesting offers
The advertised goods and services are in the
Declaration of consent.
(2) For registration to our newsletter we use
the so-called double opt-in procedure. This means that after your
Registration send an email to the specified email address in which we
You will be asked to confirm that you wish to receive the newsletter. If
If you do not confirm your registration within [24 hours], your
Information is blocked and automatically deleted after one month.
In addition, we store your IP addresses and the times of
Registration and confirmation. The purpose of this procedure is to verify your registration
and, if necessary, clarify any possible misuse of your personal data
can.
(3) Mandatory information for sending the newsletter is
only your email address. The provision of further, separately marked data is
voluntary and will be used to address you personally. After
After your confirmation, we will save your email address for the purpose of sending the
Newsletters. The legal basis is Art. 6 (1) (a) GDPR.
(4) Your consent to the sending of the newsletter
You can revoke your consent and unsubscribe from the newsletter at any time.
You can unsubscribe by clicking on the link provided in each newsletter email.
Link, by email to (hello@luuk-studio.com) or by sending a message to the
Explain the contact details provided in the imprint.
We use the service Klaviyo to send our newsletters
of Klaviyo Inc, Boston, USA. Your data when subscribing to the newsletter
stored data (e-mail address, if applicable name, IP address, date and the
time of your registration) are sent to a server of Klaviyo Inc. in the
USA and stored there in compliance with the "US Privacy Shield"
For more information about Klaviyo’s privacy policy, please see
under:
http://klaviyo.com/privacy/.
(5) We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the
sent emails contain so-called web beacons or tracking pixels, which
Represent single-pixel image files stored on our website.
For the evaluations we link the data mentioned in § 3 and the web beacons
with your email address and an individual ID. The data obtained in this way
We create a user profile to tailor the newsletter to your individual needs.
interests. We record when you read our newsletters,
which links you click on in these and derive your personal
interests.
Right of objection
You can object to this tracking at any time by
You click on the separate link provided in each email
or contact us via another contact method, e.g. Tel: 0152-54057570 or
E-mail: hello@luuk-studio.com. The information will be
stored how you subscribed to the newsletter. After unsubscribing
We store the data purely statistically and anonymously. Such tracking is
This is also not possible if you have disabled the display of images in your email program.
deactivated by default. In this case, you will not receive the newsletter
displayed in full and you may not be able to use all functions.
If you display the images manually, the above-mentioned
Tracking.
12. Use of social media plug-ins
We use so-called social plugins on our website
(“Plugins”) from Instagram, which is operated by Instagram LLC. as a company of the Meta
Platforms Inc.; 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”)
is operated.
We use the so-called two-click solution. This means that if
When you visit our site, no
personal data to Instagram. The plug-in in the form of
Pictures are captioned “Follow us on Instagram.” We
give you the opportunity to contact Instagram directly via the button
Only when you click on the highlighted field and thereby
Instagram receives the information that you have visited our website
In addition, the data mentioned in Section 1 of this declaration
By activating the plug-in, personal data will be
Your data is transmitted to Instagram and there (in the case of US
providers in the USA).
We have no influence on the data collected and
Data processing operations, nor are we aware of the full extent of data collection,
the purposes of processing, the storage periods. Also for the deletion of the
We do not have any information about the data collected by Instagram.
When you interact with the plug-in, in particular the
Plugin image click your browser establishes a direct connection to the servers
from Instagram. The content of the plug-in is sent by Instagram directly to your
Browser and integrated into the page. Through this integration,
Instagram the information that your browser has accessed our website,
even if you don't have an Instagram profile or are not currently on Instagram
are logged in. This information (including your IP address) is transmitted from your browser directly to an Instagram server in the USA and
stored there. Are you on Instagram
logged in, Instagram can associate your visit to our website with your
Instagram account directly. The information is also stored on
your Instagram account and displayed to your contacts. We
recommend that you regularly check your social network after using it.
log out, especially before activating the button, as this will prevent
You can avoid being assigned to your profile on Instagram.
Instagram stores the data collected about you as
User profiles and uses them for the purposes of advertising, market research and/or
needs-based design of its website. Such an evaluation is carried out
in particular (also for non-logged-in users) for the display of
needs-based advertising and to inform other users of the social network about your
activities on our website. You have a
Right of objection to the creation of these user profiles, whereby you can
To exercise this right, you must contact Instagram.
Further information on the purpose and scope of data collection
and the further processing and use of the data by Instagram as well as your
related rights and setting options to protect your
For privacy information, please refer to Instagram’s privacy policy:
https://help.instagram.com/155833707900388/.
If you do not want Instagram to use the information you have provided through our
website directly assigns data collected to your Instagram account,
you must log out of Instagram before visiting our website. You
You can also prevent the Instagram plugins from loading with add-ons for your browser
completely block, e.g., with the script blocker “NoScript”
(http://noscript.net/).
The legal basis for the use of plug-ins is Art. 6 Para.
1 S. 1 lit. f GDPR.
13.
Remarketing/Retargeting
(1) On our websites we use for the purposes of retargeting or remarketing
“Custom Audiences” from Facebook Inc., a company of Meta Platforms Inc.;
1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This
Service uses so-called tracking or remarketing pixels. These are
These are pixel image files that enable log file analysis.
By using the pixels, the service provider can see when and how many users
Pixel, or whether and when an email was opened or a website
was visited.
(2) With the help of this service, users of the website can
When you visit the social network Facebook or other websites that also use the process, interest-based advertisements (“Facebook Ads”)
We are therefore pursuing the interest of showing you advertising
to display content that is of interest to you, to make our website more
When you visit our website, the pixel
a direct connection to the Facebook servers is established. This enables Facebook to identify you using the browser ID, as this can be linked to your user account. We do not have
Influence on the scope and further use of the data provided by the
Use of this tool by Facebook and therefore inform you according to our current knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you have accessed the corresponding web page of our website or clicked on an ad from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, the
Possibility that the provider will find out and store your IP address and other identification features.
(3) Logged-in users can deactivate the “Facebook Custom Audiences” function at https://www.facebook.com/settings/?tab=ads#_.
(4) The legal basis for the processing of your data is Art. 6 (1) (f) GDPR. Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy/.
Right of objection
If you do not want to see advertising generated by the respective targeting service, you can object to the use of retargeting technology on our websites by sending us a message to hello@luuk-studio.com.
14. Data security
We have implemented a variety of security measures to protect your personal data. Our servers and databases are protected by physical and technical measures, among others.
We use standardized SSL encryption technology when collecting and transmitting data via our website. Personal data is transmitted during the ordering process using SSL encryption, which can be identified by the lock symbol in the browser and the "https://" suffix in the address bar.
With encrypted communication, your payment data that you send to us cannot be read by third parties.
100% data security cannot be guaranteed when communicating via email.
15. Changes to this Privacy Policy
We may change this privacy policy at any time. All changes to this privacy policy will be posted on this
Website and are automatically deleted 30 days after their
publication. Any significant changes to these
We will inform you about the privacy policy by email.
This privacy policy was created with the Trusted Shops legal texter and in cooperation with Maier-Müller-Scholze Rechtsanwälte